Terms and Conditions

1. Agreement to These Terms

You accept these Terms when you access or use floref, create an account, click to accept them, or purchase a paid plan. If you do not agree, do not use the Service.

If you use floref on behalf of a company, studio, school, or other organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility and Intended Audience

floref is a general-audience productivity and creative workspace. It is not directed to children under 13.

You must be at least 13 years old to use floref. If you are under the age of majority where you live, you may only use floref with permission from a parent or legal guardian.

3. Description of the Service

floref helps users collect visual reference material, organize canvases, work across devices, share selected canvases, and optionally sync selected content to cloud storage. Some features operate locally on your device, while others depend on internet access and third-party infrastructure.

We may improve, change, add, or remove features over time. We do not promise that every current feature, format, workflow, or integration will always remain available.

4. Accounts and Account Security

You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You must provide accurate account information and keep it reasonably up to date.

We may offer different sign-in methods, including email and password, email magic links, password reset flows, and third-party sign-in options. You are responsible for the devices and accounts you use to access floref.

If you believe your account has been accessed without authorization, contact us promptly at support@floref.com. We may suspend or restrict access to protect the Service, your account, other users, or our systems.

5. Acceptable Use

You must use floref lawfully and responsibly. You must not:

• use the Service to break the law or violate the rights of others
• upload, store, share, request, or distribute child sexual abuse material, sexual exploitation of minors, or any content involving the abuse or exploitation of children
• upload, store, or share non-consensual intimate imagery, unlawful violent content, threats, doxxing, harassment, or content that promotes or facilitates harm
• upload, store, or share content that infringes intellectual property, privacy, or publicity rights
• upload malware, harmful code, or content designed to damage systems or interfere with use of the Service
• scrape, probe, overload, disrupt, or attempt to bypass rate limits, plan limits, access controls, share permissions, revocations, or security protections
• abuse public links, shared canvases, reports, invitations, or collaboration features to spam, harass, expose private content, or mislead other users
• reverse engineer or attempt to derive source code from the Service except to the extent non-excludable law allows it
• use floref to build a competing service or perform unauthorized benchmarking or commercial exploitation of the platform itself
• impersonate another person, misrepresent affiliation, or use the Service for harassment, abuse, or fraud

6. User Content and License to Operate the Service

You retain ownership of the images, text, canvases, and other content you upload, create, or store through floref. These Terms do not transfer ownership of your content to us.

You give us a limited, non-exclusive, worldwide license to host, store, process, copy, transmit, back up, display, generate thumbnails from, sync, share, and moderate your content solely as needed to operate, secure, maintain, and improve floref for you.

You are responsible for ensuring that you have the rights needed to upload and use your content in the Service.

7. Sharing and Collaboration

floref may let you share canvases through public links or with invited users. Share access can include permission levels such as viewing and, when available, editing. You are responsible for deciding who receives access and what permissions they receive.

Public links can be forwarded by anyone who has them. You should only create or distribute public links for content you are comfortable making available to anyone with the link. Invited-user shares are intended for the selected recipient, but recipients may still copy, export, screenshot, or otherwise disclose content after they receive access.

Revoking or expiring a share is designed to stop future access through the Service, but it may not remove copies already viewed, cached, downloaded, exported, screenshotted, or stored by recipients or their devices.

If edit access is available and you grant it, collaborators may change, add, or delete shared canvas content. Grant edit access only to people you trust. Unless we expressly provide a feature that says otherwise, we do not promise complete edit history, perfect conflict resolution, or recovery of every collaborator change.

Shared content remains subject to these Terms. We may restrict, revoke, remove, preserve, or report shared content or share access if we believe it violates these Terms, creates legal or safety risk, or must be handled under applicable law.

8. Data Ownership, Portability, and Local Storage Choices

Your account data and user content remain yours. floref includes local-first behavior, which means some of your content may remain only on your device unless you choose to sync it.

Where floref provides download or export functionality, you may use those features to retrieve your content. You remain responsible for maintaining your own backups of important materials, especially content stored only on your local device.

Browsers, operating systems, privacy modes, extensions, device cleanup tools, storage pressure, and other platform behavior can clear, restrict, or corrupt local browser storage outside our control. If content exists only in your browser or on your device and is not otherwise backed up or synced, you are responsible for keeping copies you want to preserve.

If you enable a client-managed encryption PIN or passphrase, you are also responsible for retaining that secret securely. In that mode, floref is designed so that we may be unable to decrypt or restore access to cloud content protected by that secret if it is lost, forgotten, or unavailable, especially where the content is no longer available on an already unlocked device or in your own backup.

If you clear your browser storage, uninstall the app, or use private browsing modes, local-only data may be removed and may not be recoverable unless it was synced elsewhere.

9. Our Intellectual Property

We own floref, including the software, design, trademarks, branding, service content, and all intellectual property rights in the Service other than your content.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use floref for its intended purpose.

10. Plans, Payments, and Billing

floref offers free and paid plans. Paid plans are billed on a recurring basis through Stripe or another payment provider we specify at checkout.

By purchasing a paid plan, you authorize recurring charges for the subscription you selected until you cancel. You can cancel future renewals through the Stripe self-service portal or another billing workflow we provide.

If we change pricing for a recurring paid plan, we will give reasonable advance notice before the change applies to your next renewal. If you do not agree with the new price, you can cancel before the renewal date and the new price will not apply to a later billing period you do not accept.

Cancelling stops future renewals. Unless we state otherwise at checkout or applicable law requires it, fees are not refunded for partial billing periods, unused time, accidental non-use, or downgrades made after a billing period begins.

Nothing in these Terms excludes or limits any non-excludable rights you may have under the Australian Consumer Law or other applicable consumer protection laws.

11. Free Plans and Feature Limits

Free plans may include storage, upload, sync, or feature limits. We may change those limits from time to time as the Service evolves.

We may also offer trial access, complimentary plans, or early-access features on separate terms. If a promotional offer conflicts with these Terms, the promotional terms control only for that offer.

12. Service Availability and Third-Party Services

We aim to keep floref available, but we do not guarantee uninterrupted or error-free operation. The Service depends on internet connectivity, browsers, devices, and third-party services such as Supabase, Stripe, Cloudflare Turnstile, Backblaze B2, Sentry, Microsoft PhotoDNA for reported-image moderation where configured, and other infrastructure we reasonably use to operate the Service.

Scheduled maintenance, outages, third-party failures, browser issues, and device limitations can affect access, sync, billing, uploads, or performance.

13. Moderation, Reports, and Enforcement

floref does not pre-screen all encrypted content, local-only content, or cloud uploads. Because some content is encrypted or stored only on user devices, we may not be able to see or review it unless it is shared, reported, or otherwise made available to us.

When a shared image is reported, the report may include limited decryption material for the reported image only. We may use that material to create a temporary review snapshot, perform automated CSAM hash matching including PhotoDNA where configured, conduct human or admin review, preserve related records, and take action under these Terms.

If we believe content or conduct violates these Terms, creates safety or legal risk, or must be handled under applicable law, we may remove or restrict content, revoke shares, suspend or terminate accounts, preserve information, cooperate with authorities, and report apparent child sexual exploitation or other unlawful material to NCMEC, law enforcement, or other appropriate authorities where required or permitted.

Automated systems and human review can make mistakes. We reserve the right to decide how to prioritize reports and enforcement, but these Terms do not require us to monitor every user, scan every file, or guarantee that prohibited content will always be detected or removed immediately.

14. Suspension and Termination

You may stop using floref at any time. If you have a paid subscription, cancellation stops future renewals but does not automatically reverse charges already incurred for the current period, except where required by law.

You may also request account deletion and deletion of cloud data by emailing support@floref.com. Local-only browser or device data remains under your control and may require you to clear it on your own devices.

We may suspend or terminate your access if you breach these Terms, create legal or security risk, fail to pay amounts due, or use the Service in a way that could harm floref, other users, or third parties.

After termination, your right to use the Service ends immediately, but provisions that by their nature should survive will continue, including provisions about payments due, intellectual property, liability, indemnity, and dispute resolution.

15. Warranties and Disclaimers

To the maximum extent permitted by law, floref is provided on an "as is" and "as available" basis. We do not guarantee that the Service will always be secure, uninterrupted, accurate, loss-free, or suitable for every workflow.

You are responsible for evaluating whether floref is appropriate for your needs and for keeping backups of important content.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the Service, you may be entitled to cancel your service contract with us and obtain a refund for the unused portion, or compensation for its reduced value, and you may also be entitled to compensation for other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you may be entitled to have the problem rectified in a reasonable time and, if this is not done, to cancel and obtain a refund for the unused portion of the contract.

Where laws such as the Australian Consumer Law imply guarantees, warranties, or rights that cannot be excluded, those rights continue to apply.

16. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunity.

To the maximum extent permitted by law, our total aggregate liability to you arising out of or relating to floref or these Terms will not exceed the amounts you paid us for the Service in the 12 months before the event giving rise to the claim. If you used the Service on a free basis, our liability for that free use is limited to the maximum extent permitted by law.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded, including certain rights and remedies available under applicable consumer law.

17. Indemnity

To the extent permitted by law, you will indemnify and hold harmless M.Y.O.C. and its personnel from claims, liabilities, damages, losses, and reasonable costs arising out of your unlawful use of floref, your content, your sharing or collaboration activity, or your breach of these Terms.

18. Governing Law, Changes, and Miscellaneous

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of laws principles. You and M.Y.O.C. submit to the exclusive jurisdiction of the courts of New South Wales and the federal courts of Australia sitting there.

We may update these Terms from time to time. If we make a material change, we will post the updated version and may provide additional notice through the Service or by email at least 30 days before the material change takes effect where reasonably practicable. If you do not agree to the updated Terms, you should stop using the Service and cancel any paid plan before the updated Terms take effect.

Your use of the Service is also subject to our Privacy Policy and Cookie Policy, which describe how we handle personal information, browser storage, and optional analytics.

If you have questions about these Terms, contact support@floref.com. If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. These Terms form the entire agreement between you and M.Y.O.C. regarding floref unless we expressly agree otherwise in writing.